Aheeva Outbound & Predictive dialer

The Aheeva Outbound solution is a flexible tool that allows you to manage optimal outbound campaigns.


Our Outbound solution provides:

  • Multiple dialing modes: progressive, preview, predictive and broadcast
  • Unlimited number of filters and calling lists which can be modified at any time
  • Automatic processing of incomplete call results: abandoned, answering machines, busy signal
  • Blended mode: agent handles inbound/outbound calls
  • Regulatory compliance
  • Management, supervision, reporting and quality monitoring optimal tools that are modifiable in real-time
Aheeva Outbound & Predictive dialer

Predictive Dialer

With Predictive Dialer from Aheeva, contact a maximum number of customers in the shortest time to reach the sales goals of your contact center

Use Aheeva Predictive Dialer software to automate and speed up you outbound calling campaigns. Over dialing parameters allow the agents of you call center to be always busy, released from manual dialing and long waits between the calls. Our Predictive Dialer software uses complex algorithms to predict when an agent will be free, and can start dialing in advance as quickly as possible when the agent hang up a call.

Along with a good telemarketing lead list, Aheeva Predictive Dialer can increase the agents productivity by at least 75%, and sometimes up to 150% compared to manual dialing.

With Aheeva Predictive Dialer solution, get the best competitive advantage for your contact center !.


The benefits:

  • Real-time control of your campaigns
  • Run unlimited number of campaigns
  • Optimize your human resources and reduce your costs
  • Improve the success of your agents with better tools
  • Regulatory compliance
  • Improve the profitability of your contact center

 


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Sales / Customer Service

T: +1 954.894.6181
F: +1 954.208.0220

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3450 Lakeside Dr, Ste 145,
Miramar, FL 33027, USA

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Contact Us

3450 Lakeside Dr, Suite 145,
Miramar, FL33027, USA
T: +1 954.894.6181 F: +1 954.697.9707
 
Colombia +57 1.508.8884 
Mexico +52 554.163.4865

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