Call Center Plan
In this plan you can have two types of users in your PBX:
Supervisor: with Access to the web portal for real-time tracking of your agents, queue configuration, online reporting and phantom option to communicate with your agent without the consumer listening.
Agent: Including computer softphone, voicemail, transfer, lectures and online reports of calls.
For your external communication you can set up VoIP accounts that will allow you to enjoy an exclusive rate according to the destination of your calls.
- Unlimited calls between extensions.
- Web Portal (UCP) by extension.
- Web Portal for supervisor.
- Configuration for supervision, monitoring and intervention in the calls of the agents.
- Computer Softphone.
- Call queues.
- Basic call reports.
- Call conference.
- Basic I.V.R (by solution).
- Monthly payment.