Grocery Apps On the Go
Millennials, busy families and others drive the use of mobile apps to buy groceries
While millennials and busy families are the most enthusiastic users of mobile apps to buy groceries, others are also taking advantage of them.
5 Ways Chatbots Are Reinventing Customer Service
Chatbots powered by artificial intelligence are reinventing how companies provide customer service. Learn 5 ways chatbots can improve the customer experience, reduce costs and help contact center agents.
The Rise of E-Commerce in Supermarkets
How E-Commerce is Transforming the Way We Shop for Food E-commerce has taken over grocery shopping. Today, almost everyone buys food or beverages online at least occasionally.
Neighborhood Markets, Smarter Tech
Independent supermarkets are turning to artificial intelligence to improve productivity, reduce costs, and enhance the customer experience.
Call Centers + AI: The Perfect Partner
Call centers employ millions of people worldwide, but many of these jobs are at risk of being automated by artificial intelligence.
AI: The Secret Ingredient to Supermarket Success
AI is proving to be an invaluable tool for independent supermarkets looking to improve productivity and boost their bottom line.
The AI Revolution in Call Recording and Analysis
Artificial Intelligence (AI) is transforming the way we communicate with businesses, and call recording systems are no exception. By using AI-powered tools, businesses can improve their customer service and gain valuable insights into customer behavior.
How Grocery Store Giants Are Winning With AI
Artificial Intelligence (AI) is revolutionizing the grocery store industry in the United States. Large grocery store brands are investing heavily in AI to improve operations, enhance the customer experience, and boost profitability.
How to create a custom point-based loyalty program for your supermarket
Loyalty programs are an effective tool for retaining customers and encouraging repeat purchases in supermarkets.
!Transform Your Customers into Loyal Followers with the Shopper Direct Program and Watch Your Independent Supermarket Grow!
Shopper Direct, through its kiosks, has allowed independent supermarkets to implement a loyalty system categorized into three levels: Silver, Gold and Platinum.