IP Communications: 5 Myths and Truths
It is evident that many entrepreneurs are terrified of changes within their company, because of the economic investment, time and responses in the implementation of the project. However, it is necessary to ask: Is it worthwhile to continue with a discontinued or outdated PBX? that can present failures in the short term and cause poor call quality.
Remove those myths and recognize the truth of having quality solutions in IP telephony, unified messaging, voicemail and CRM solutions, videoconferences, among others.
- First Myth: Very complicated to implement.
The truth is that the systems can be connected to the public telephony network, ensuring the quality of service and keeping your analog telephones through devices called Gateways, Adapters or Phone Cards. IP communications also offers Cloud Solutions for greater flexibility and scalability or On-Premise Solutions for those who want more control and security.
- Second Myth: More expensive than traditional telephony.
Actually IP communication reduces the costs of calls between branches that are interconnected, no matter your geographical location, and without having to wire a parallel telephone network! While for analog telephony, a different device is required for each function, with IP telephony you can easily integrate your IP multimedia phone to your IP PBX and enjoy the voice, video conference and other features.
- Third Myth: The sound quality is not good.
A wrong idea! The factors that influence the IP telephony are the bandwidth, the IP phone and several codecs. Therefore, the greater the bandwidth available, the better the quality and stability of the call; It is also important to select HD audio devices and be able to use multiple CODECs.
- Fourth Myth: It is technology for large companies, not for SMBs.
On the contrary, this technology gives SMBs the same functionality as large companies, providing the possibility of low cost cloud solutions, without maintenance costs, where remote workers can be integrated without increasing the complexity of the system.
- Fifth Myth: New and unreliable technology.
In effect, it is a technology that was born in the mid-90s, but with well-defined and consolidated standards that will continue to emerge in the market. 93% of buyers of IP communications have expressed that they see at least some benefit made after the implementation generating trustworthiness to continue investing in this technology.
TelOnline can help your company improve communications, update equipment and implement IP telephony. Visit us at www.telonline.com or call: USA +1.954.894.6181, Colombia +57.1.508.8884 or Mexico +52.55.4163.4865.