Because of this, Calls will be managed using internet protocol as transportation technology.
The unification of all communication components will provide a homogeneous, efficient and productive user experience.
They are designed to operate with an IP PBX, they are available in different models and with a wide range of functionalities.
So your choice will generally depend on the user’s role and the needs you want to cover.
You can select from basic terminals with one line and one network port to the most advance with:
– Color display,
– Touch screen,
– Integrated camera
– And multi-line management.
It is sponsored by Digium and is the most popular unified communications project in the world that allows to convert a conventional computer into a communications server.
In this section, you will find high-level tools and components that significantly simplify the process of building such telephony applications.
Therefore, you won’t lose any call and you will maximize the productivity of your company by improving the customer experience.
Here you will find customizable and flexible tools that offer a wide range of integrated features; aimed to optimize the campaign management and improving the effectiveness of your employees.
Furthermore, provides the ability to access advanced services such as IVR, call recording, and more.
Allows integration of your existing legacy infrastructure into a modern VoIP connection using SIP. They are manly used for:
At TelOnline we offer a wide variety of Gateways according to your needs, for small and large companies.
At TelOnline we offer call recording solutions with high encryption technology, storage in data center networks, secure user interface to recover calls, easy monitoring and evaluation of employee performance.
Offering exclusive features and functionality to meet specific requirements that suit your company.
Connect with your team instantly with integrated audio, video and web conferences, as well as a shared screen.
TelOnline offers a range of professional video and audio conferencing equipment designed to give you an incredible meeting experience around ease of use, with plug and play configuration, very intuitive controls and that fits the needs of small, medium or large companies.
In addition, it allows the programming of reports, logging, observe the management time, detection of call fraud, customer service interactions, implementation of effective reports and many other facilities.