Using Unified communications, the SMB (Small and medium sized business) will experience increase in their productivity due higher mobility, collaboration, and time saving. Using the softphone can get more mobility, with the Presence functionality can save time, avoiding unnecessary calls transfers.
The collaboration increases with chats, video conferences and instant messages tools. Multiple systems are eliminated optimizing and simplifying the business process with the Unified communications, and it is an easier way to keep the workers in touch.
The benefits are:
Can choose between: Appliance with software installed. Server on premise or server in Cloud. Cloud server hosted by TelOnline.
Manufacturer maintenance and Support for updates and bugs reports.
Software licenses, IP phones, Gateways.
TelOnline Initial configuration.
TelOnline annual Support for issues with the phone system or any configuration changes.
We have different brands for Unified Communication Solutions to offer, between the most important are:
The Unified Communication solution with PBXact platform that includes PBXact software and features, and Sangoma hardwares like PBX Appliances, IP Phones and Gateways.
The Unified Communication solutions with Switchvox platform, that includes Switchvox software and features, Switchvox hardware appliances, Digium IP Phones and Sangoma gateways.
The features are Call control, Collaboration, Mobility, Call Management, Voicemail/Messaging, Reporting, Web based Management, Call Training, Contact Center Applications & Integration.
The features are: Call Recording reports, Class of service, Conference Pro, Extension Routing, Fax Pro, Park Pro, Page Pro, SysAdmin Pro, Voicemail Notify, Voicemail Reports, Phones Apps, Softphone Integration and CRM Link Module.
Yes, the analog and digital phone lines can be integrated using our gateways.