Contact center Telonline
Juan Carlos Castaneda
August 10, 2022

Why do you need a Contact Center as a service in your business?

Why do you need a Contact Center as a service in your business? Contact Centers are an obvious necessity for large enterprises, but many small and medium-sized businesses are left grappling over whether or not they need call center functionality or even if they are already maintaining what’s essentially a call center without realizing it. […]
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Highway interconnects by UCaaS in the Cloud
Juan Carlos Castaneda
June 30, 2022

Contact Center and CCaaS in the future

CONTACT CENTER AND CCaaS IN THE FUTURE The CCaaS (Contact Center as a Service) movement continues to grow as contact center capabilities become increasingly outsourced. This popular model of app deployment allows organizations to buy tech capacity as needed to keep operations running smoothly. What Is CCaaS and CCaas Software? Contact Center as a Service […]
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Magdervy Araujo
April 23, 2022

Why are Businesses using DaaS in their Organization

WHY ARE BUSINESSES USING DAAS IN THEIR ORGANIZATION? Desktop-as-a-Service (DaaS), and communication solution, securely streaming your Windows PC, along with all your apps, data and communication tools from the cloud, and to any device. The onset of the COVID-19 pandemic rushed businesses to enable remote working capabilities within their infrastructure, significantly increasing the chances of […]
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Business communication in the cloud by smartphone and pc
Magdervy Araujo
October 6, 2021

THE IMPORTANCE OF COMMUNICATIONS TODAY

THE IMPORTANCE OF COMMUNICATIONS TODAY We live in a world where technology makes us more connected every day. Change and convergence seem to be the norm. Change is everywhere, but with special emphasis on the telecommunications sector thanks to its role as a facilitator of the new app-based experiences. Convergence, because we now have devices […]
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