¿What is the growth in the next 5 years of online sales in the grocery industry?
a very positive outlook and strong double-digit growth is anticipated for the online food and beverage sales industry globally over the next 5 years
How Grocery Store Giants Are Winning With AI
Artificial Intelligence (AI) is revolutionizing the grocery store industry in the United States. Large grocery store brands are investing heavily in AI to improve operations, enhance the customer experience, and boost profitability.
How to create a custom point-based loyalty program for your supermarket
Loyalty programs are an effective tool for retaining customers and encouraging repeat purchases in supermarkets.
The Evolution of Communication: How WhatsApp and Telco Companies are Shaping the Future
how easy is to buy and sell nowdays , thanks to the apps people are able to share their products or services trhough apps like whatsapp and how telcos are considering to change the way the offer services .
Improve Your Contact Center Operations with Artificial Intelligence
Improve Your Contact Center Operations with Artificial Intelligence Contact centers have become a crucial channel for businesses looking to provide quality service to their customers. However, these centers often face challenges in terms of service quality and response speed. Fortunately, Artificial Intelligence (AI) has transformed the way contact centers operate and has been a major […]
How will Shopper Direct help me increase Sales?
How Shopper Direct will help me to increase Sales? The aftermath of the Covid pandemic, inflation, and unequal competition keep independent supermarkets in an endless search for savings alternatives in their operations while continuing to offer quality and convenience to their customers. A difficult task to achieve, but not impossible, at least for Shopper Direct. […]
Why do you need a Contact Center as a service in your business?
Why do you need a Contact Center as a service in your business? Contact Centers are an obvious necessity for large enterprises, but many small and medium-sized businesses are left grappling over whether or not they need call center functionality or even if they are already maintaining what’s essentially a call center without realizing it. […]
Contact Center and CCaaS in the future
CONTACT CENTER AND CCaaS IN THE FUTURE The CCaaS (Contact Center as a Service) movement continues to grow as contact center capabilities become increasingly outsourced. This popular model of app deployment allows organizations to buy tech capacity as needed to keep operations running smoothly. What Is CCaaS and CCaas Software? Contact Center as a Service […]
UCaaS and the Automotive Industry
UCAAS AND THE AUTOMOTIVE INDUSTRY In the last two years, all economic sectors had a drop due to the covid-19 pandemic, since many already work from home and drive less. For that reason, companies look for many options and solutions to improve their sales and their competitiveness in the sector. One of the strongest sectors […]