Cloud PBX vs On-Premise PBX
Upgrading your Phone System Represents More Than Savings Cloud PBX or Hosted PBX, otherwise known as a Cloud-based phone system, is where the provider houses the IP PBX in their data center as well as handles the technology required to provide the services to the phone system. The desk sets connect to the internet network at […]
Cloud Phone System: The biggest trend of the future
CLOUD PHONE SYSTEM: THE BIGGEST TREND OF THE FUTURE The evolution of telephony continues to migrate more and more to the cloud. According to Transparency Market Research “The high price/performance ratio and demand for mobile communication services… has led to a increased demand for VoIP services in the corporate consumer segments” Have you hesitated to […]
Tips on VoIP
TIPS ON VOIP Everyone talks about how wonderful it is to communicate now, geographical barriers broke down and costs are becoming more competitive every day. But in companies this issue becomes a bit more complex, since it is mentioned to radically change the communication infrastructure with a vision and durability through the years. Here we […]
How to grow your business with Voip?
HOW TO GROW YOUR BUSINESS WITH VOIP? All large companies began as small businesses. With a little help from VoIP, businesses of all sizes can grow their profits and their brand recognition. VoIP (Voice over Internet Protocol) is another name for Internet calling. When users pick up their phone to make a call, that call […]
Don’t like Remorse When Purchasing a Phone System?
DON’T LIKE REMORSE WHEN PURCHASING A PHONE SYSTEM? The acquisition of a phone system can be complicated, and if you don’t know what to look for or what is best for your organization, things can get complicated. If that is the case, and you want to equip yourself with the necessary information to find the […]
IP Communications: 5 Myths and Truths
IP COMMUNICATIONS: 5 MYTHS AND TRUTHS Remove those myths and recognize the truth of having quality solutions in IP telephony, unified messaging, voicemail and CRM solutions, videoconferences, among others. First Myth: Very complicated to implement.The truth is that the systems can be connected to the public telephony network, ensuring the quality of service and keeping […]
CRM and telephone system integration
CRM AND TELEPHONE SYSTEM INTEGRATION CRM For any company, Customer Relationship Management (CRM) has become the main factor for record keeping and effective monitoring of interactions between staff and clients, providing a more structured and productive commercial management. Sometimes, a well-documented communication could be key to winning a business: That’s why every note in the […]
Virtualization: Ideal Candidate in IP Phone Systems
VIRTUALIZATION: IDEAL CANDIDATE IN IP PHONE SYSTEMS Nowadays, companies face certain challenges such as budget reduction, limited IT staff, lack of time and general resources. Therefore, they are migrating their telephone systems to physical or virtual servers, through virtualization that provides a real solution based on software running on a supported operating system. However, this […]
Goodbye Hardware, Welcome Google Cloud with TelOnline
GOODBYE HARDWARE, WELCOME GOOGLE CLOUD WITH TELONLINE Google Cloud Thanks to technological advances, you can stop worrying if your physical PBX is discontinued or with insufficient resources that affect the quality of telephone service. With the Servers in the Cloud you can access a virtual space with the resources that your IP telephone system really […]
How to face the challenges in your Contact Center?
HOW TO FACE THE CHALLENGES IN YOUR CONTACT CENTER? It has happened to you that you need to handle several campaigns at the same time with a large volume of calls. However, your telephone system and your dialer do not support it! Collapsing operations, losing money and time invested. Your challenges begin, because you need […]