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Bogota, Colombia (June 30, 2012) – Colchones El Dorado today announced that TelOnline, a leading telecommunications solutions company, has implemented a customized solutions that integrates between Asterisk, SIP Trunking and customer relationship management (CRM).

Asterisk is a custom communications platform that allows developers to create powerful business phone systems and unified communications solutions. Asterisk transforms an ordinary computer into a powerful communications server and enables developers and integrators to quickly and easily build communications applications including business phone systems (PBXs), call centers, voicemail systems and conferencing servers. It also allows developers to create real-time communications applications that include voice, video and text.

SIP Trunking solution allows Colchones El Dorado to have a cutting-edge telephone system without investment in telephone equipment. It offers:

  • Flexibility – can work across different regions between their offices in Bogota, Cali, Medellin, Barranquilla and Tunja.
  • Credibility – present customers with a professional sounding telephone system.
  • Scalability – it can instantly change to accommodate changes as they continue to grow.
  • Countless Features – communicate through voice, data, video or even instant messaging. It offers auto-attendant, voice mail, disaster recovery and much more added saving features.


Customer Relationship management (CRM) solutions provides Colchones El Dorado with tools to easily organize and track people and sales opportunities. It matches incoming or outgoing calls with data in a customer’s CRM system to automatically track call history and/or display critical information. It allows Colchones El Dorado to:

  • Drive Revenue – Measure and increase marketing campaign ROI.
  • Streamline unique processes – customize task, alerts, modules and fields.
  • Close Business – Allowing sales team to manage leads, send proposals.
  • Build and support rich customer relationships – Access to a complete customer record in real-time.


“We are very pleased to provide this significant customized telecommunications solution to Colchones El Dorado. It is a solutions that empowers Colchones El Dorado to better communicate and collaborate with clients and prospects, while keeping employees connected,” stated TelOnline’s President Juan Carlos Castañeda.

About TelOnline

TelOnline is a company that offers and consults specialized solutions in telephony. The tailored solutions include VoIP telephony, IP-PBX, call centers, automatic dialers, call recording systems, cloud telephony services, embedded software development for telephony and integration, video conference and more. TelOnline is a selected partner of Digium, Asterisk makers, Oaisys, as well as numerous strategic business partner alliances within the industry. TelOnline is committed to providing the best products and services to markets in the United States, Caribbean and Latin America. Our team is highly experienced in commercial, development and support engineers. If you would like more information about TelOnline, please visit or call USA +1(954) 894-6181, Colombia +57 (1) 508-8884 or Mexico +52 (55) 4163-4865.


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